How long does it take for my order to process?
Do you deliver to my country?
All products and artworks on the Paperjam Studio website are made by students. Any work that is available for purchase has been pre-produced and is thus ready for shipping. All orders will be processed once a week on Mondays.
We only ship within the EU; Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Austria, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Czech Republic and Sweden.
How much will I have to pay for shipping?
When will my order be delivered?
We provide local delivery to all domestic locations. You
can choose between Standard and Express shipping options at the checkout page. Shipping charges will be calculated based on the delivery area zip codes at the time of checkout.
Due to our order processing policy, delivery time, depending on the shipping company, can take up to one week for domestic shipping. For international shipping delivery time can take up to two weeks.
Shipping Company
Shipping class
Delivery time
Cost
Tracking information is provided by the shipping company and will only be available depending on the customers choice of shipping method.
PostNlStandard1-2 business days
€4,25 - €6,95
Express
1-2 business days
€25,45 - €30,95
DHLStandard
2 business days
€4,20 - €6,95
DPDStandard1-3
business days
€4,15 - €10,00
Can I return/exchange/refund my order?My package arrived damaged, what do I do?
No returns, exchanges or refunds. All items are handmade and specially produced per availability.
Incase of damages and losses the recipient should contact Paperjam Studio to resolve the issue.